Privacy Policy

Last modified: Feb 13 2026

This Privacy Policy (“Privacy Policy”) discloses the practices of Matcha Events application. (“Matcha Events”, “we”, “our” or “us”) concerning the information we obtain by and through your access to and/or use of: (a) the Matcha Events application (“Services”); (b) the website operated for Matcha Events, including all subdomains (the “Site”); (c) the content, functionality, and services offered by or through the Services or the Site (collectively, the “Content”); and (d) any of our other services or products. The Services, Site, Content, and any of our other services and products are collectively referred to herein as the “Services”

Matcha Events is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information that you share with us. The purpose of this Privacy Policy is to explain: (i) the types of information Matcha Events obtains about visitors to our Site, users of our Services, and users of our other Services; (ii) how the information is obtained; (iii) how it is used; (iv) the choices you have regarding our use of; and (iv) your ability to review and correct, the information. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you do not have permission to access and/or use the Services. By using the Services, you are accepting and consenting to the use of your information as described in this Privacy Policy.

This Privacy Policy describes how Matcha Events collects, manages, and uses information collected through the Services. Matcha Events is not responsible for the practices of third parties that Matcha Events does not own or control or individuals that Matcha Events does not employ or manage. If you have any questions about whether any third party services policies or agreements apply to your use of the Site, Services, and/or Services, please contact the relevant service.

We collect personally identifiable information only when you provide it to us. If you do not wish for your personally identifiable information to be used or collected, please do not submit it to us. Do not submit personally identifiable information about others without their permission. Whether or not you choose to provide personal information is completely your own choice. But if you choose not to provide the information we request, you may be unable to use certain features of the Services. We collect several types of information from and about users of the Services, some of which is personally identifiable and some of which is non-identifying or aggregated, including information:

• by which you may be personally identified, such as name, e-mail address, telephone number, photographs, date of birth and any other identifier by which you may be contacted online or offline (collectively, “personal information”);

• that is about you, but individually does not identify you; and/or

• about your Internet connection and browser, as well the computer, mobile device and/or other equipment that you use to access the Services and your usage details.

We collect this information (i) directly from you when you provide it to us, (ii) automatically as you use the Services (which information may include usage details, Internet Protocol (IP) addresses and information collected through cookies and other tracking technologies); and (iii) from third parties (such as our business partners).

In connection with certain aspects of the Services, we may request, collect and/or display some of the following types of information from/about our registered users:

• Account Information: When you create an account, you may be asked to provide information such as first name, last name, email address, phone number, service details, and other data required to create and maintain your account. We collect this information to provide core features of the Services.

• We may also collect the following information from any visitor to our Site/user of our Services, including, but not limited to, registered users:

• IP Address Information and Other Information Collected Automatically: Matcha Events automatically receives and records information from your web browser when you interact with the Services and/or the Site, including your IP address and cookie information. This information may be used for service functionality, to help us understand how users access a website, to fight spam/malware, to facilitate the collection of data concerning your interaction with the Services or the Site and for other similar purposes.

• We may collect certain non-personally identifiable information about you and your mobile device when you access the Services and/or visit certain Services pages. This non-personally identifiable information includes, without limitation, the following information pertaining to your mobile device and your use of the Services: (a) mobile device platform type; (b) mobile device identifier; (c) SDK version; (d) API key (identifier for the Services); (e) Services version; (f) the model type, manufacture and Android version of the mobile device; (g) your Services session start/stop time and date; and (h) the actions taken while utilizing the Services. We use the non-personally identifiable information identified in this paragraph to improve the design and content of the Services and to enable us to personalize your Services experience. We also may use this information in the aggregate to analyze Services usage, alter existing Services and/or develop new or different Services. You understand and agree that we may send push notifications about the Services to you by and through your mobile device. Matcha Events does not use geolocation technology to track Services users’ locations.

• Metrics and Performance Statistics: Matcha Events may collect and track metrics and performance statistics relating to use of the Services, Services and Site, and Matcha Events may use these metrics and statistics to generate analytics. This information may include, but is not limited to: (i) the IP address and physical location of the devices accessing the Services and/or the URLs provided through the Services; (ii) the referring websites or services; (iii) the time and date of each access and the amount of time spent on certain sections of the Services and/or Site. These metrics and analytics may be used by Matcha Events and its partners to improve their respective websites, mobile applications and services and to conduct market research.

• Cookies: Our Site uses or may use “cookies” to gather non-personally identifiable information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. To find out more about cookies, please visit www.cookiecentral.com. Generally, we use cookies to store information about your preferences and activity during and after your visit to a website. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of the Services that will not be available to you and some Site pages may not display properly. By using the Site and/or Services, you consent to the use of cookies by Matcha Events.

You also may provide information to be published or displayed on public areas of the Services, to be transmitted to other users of the Services or to be transmitted to third parties (collectively, “User Data”). User Data that is posted on and/or transmitted by and/or through the services is done at your own risk. Although we limit access to certain information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services. Therefore, we cannot and do not guarantee that User Data will not be viewed by unauthorized persons.

Behavioral Tracking: Matcha Events does not place cookies or other tracking technology on the Site or in the Services that tracks user activities after they leave the Site and/or exit the Services, as applicable. Therefore, the Site and Services do not respond to Do Not Track (DNT) signals.

Generally speaking, we use the information from and about you to provide you and other users with the features and functions of the Site and/or the Services.

Following termination or deactivation of an account, we may retain information and content for backup, archival, audit or other business purposes, or otherwise in accordance with applicable laws. We may maintain anonymized, de-identified or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please email us at: support@matcha.events

We process personal data to provide the Services, to perform our contractual obligations, to comply with legal requirements, and to pursue legitimate interests such as fraud prevention, safety, and service improvement.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary by data type. When information is no longer required, we delete it or de-identify it where reasonably possible.

We may share data with trusted service providers that support hosting, analytics, customer support, messaging, and security operations under appropriate contractual safeguards.

We may also disclose information when required by law, to enforce our Terms, to investigate misuse, or to protect the rights, safety, and property of users, Matcha Events, and third parties.

Depending on your jurisdiction, you may request access to, correction of, deletion of, or restriction of processing of your personal data, and may object to certain processing activities.

To submit a privacy request, contact support@matcha.events. We may ask you to verify your identity before processing your request.

We endeavor to safeguard and protect our users’ personal information. When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline). Where our registration/application process prompts users to enter sensitive data and when we store and transmit such sensitive data, that personal information is encrypted with advanced TLS (Transport Layer Security).

Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols or data transmission over the Internet or via wireless networks can be guaranteed to be 100% secure. Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases or other hardware or software may constitute a crime punishable by law. For the reasons mentioned above, we cannot warrant that your personal information will be absolutely secure. Any transmission of data at or through the Site, Services, other Services or otherwise via the Internet or wireless networks, is done at your own risk.

The Services are not intended for children under the age required by applicable law to use event services platforms. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to request deletion.

This Privacy Policy may change from time to time. To improve the services and opportunities it can offer you, Matcha Events may opt to expand its capabilities for obtaining information about users in the future. Matcha Events will update this Privacy Policy continually to ensure that you are aware of developments in this area. We will post those changes on the Site and in the Services so that you will always know what information we collect online on or through the Site, Services and/or Services, how we use that information, and what choices you have with respect to same. Your continued use of the Site and the Services after we make changes is deemed to be acceptance of those changes; provided, however, that if the manner in which we use personal information changes, Matcha Events will notify users by: (a) sending the modified policy to our users via e-mail; and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner and we will only use your information in this different manner where you opt-in to such use.